Purchasing an Item

After you have placed an order via our online store, we will contact you to confirm the goods availability and make arrangements for payment and delivery.

We will then email an invoice to you confirming prices and post and packaging costs. You can then use a credit card either by email or telephone, or post a cheque to us.

Payment may be made by the following methods:

1. A cheque made payable to Where I Fell In Love Gallery.
2. An international banker's draft/money order made payable to Where I Fell In Love Gallery.
3. Payment by debit or credit card - Visa/MasterCard/Switch/JCB/Solo.

All payments must be made in Pounds Sterling.

Collection/Delivery

You may collect your purchase or we can arrange delivery to you. No goods will be released until payment in full has been received.

If you chose to have the goods delivered, we will include a delivery quote on your invoice. This includes packing, insurance in transit and delivery costs. All items are delivered by a reputable international express courier company. All packaging is to a high professional standard.

The goods will be dispatched on completion of payment. We will inform you immediately of any delays, and advise you of the delivery day.

Money back guarantee

If for any reason you are not happy with your purchase, you may return it with the receipt to Where I Fell In Love Gallery for a full refund (excluding shipping costs) on the following conditions:

1. You must contact us advising us of its return within 7 days of your order's arrival with you, either by e-mail; sales@whereifellinlovegallery.com or by telephone; +44 (0)1608 663809.

2. Artwork must be returned in its original packing and undamaged to Where I Fell In Love Gallery.

3. It must be returned within 10 days of the artwork’s arrival with you.

Provided the above conditions have been met, we will arrange for a full refund of the costs of the artwork to you. You will not be refunded the delivery costs and you must pay for shipping the work back to us and insurance of the work during transit to us. Refund will not be made until the work has been returned undamaged to us.

Terms and conditions

Colour
Although we make every effort to ensure the accuracy of images on our website we cannot guarantee that the colours and appearance of artwork will be identical to the original.

Dimensions
Where given, dimensions are approximate sizes.

Availability
The availability of the artworks displayed on our site is not guaranteed.

VAT
Where applicable VAT is included in all prices. Overseas purchasers are responsible for any local customs, duties and taxes required.

Copyright
The copyright to the image remains with the artist or the estate of the artist.

Risk
Risk in the goods passes on collection or on delivery of the goods to the address stated in your order.

Title
Title to the goods will pass to you only when full payment has been made for them.

Privacy Policy

We conform to the Data Protection Act. Your details are processed only for the purpose of fulfilling your enquiry and will not be shared with any third party.